01
Intelligence & automation
Document processing, business search, AI agents and automated workflows, with appropriate human approvals.
Documents · Knowledge · AI agentsAI integration
Integrated operational systems · Arckipel OSYour processes, automated.
Your processes, automated.
From software to the field.
Arckipel designs and deploys the business software, artificial intelligence and interactive equipment that move your operations forward as one system.
We start with a real operational friction, then build the complete system that resolves it.People, data, software and equipment connected around your business.
01
Time for what matters
Less duplicate entry, repetitive work and interruption.
02
More reliable operations
Consistent information and better controlled processes.
03
A smoother service
Simpler journeys for your customers, users and staff.
The Arckipel approach
Automate the complete process, not a single step.
An appointment can trigger an access right, check-in and routing. An order can feed the ERP, stock and a machine. Arckipel connects those transitions so information does not disappear between people, tools and the field.
Arckipel OS provides the shared foundation; each implementation receives the modules, interfaces and equipment required by your business logic.People↔
Information↔
Software↔
Equipment
Choose a friction to solve
Which process needs to work better?
Our offers begin with an identifiable operational situation, the people involved, the steps and the outcome to improve.
Welcome people. Keep work flowing.
Your challenge
Arrivals, calls and visitor directions take time away from your core activity.
A possible approach
Connect appointments, kiosk check-in, queue management and access to suit the way your practice or service location operates.
What we aim to improve
Automate receptionFewer interruptions. A clear journey from arrival.
Move work forward, not files around.
Your challenge
Information is scattered across spreadsheets, emails and tools that don’t communicate.
A possible approach
Arckipel OS can implement the management modules, applications and AI automation that connect your workflows and follow your business rules.
What we aim to improve
Automate document workflowsLess duplicate entry. A shared view of the business.
Automate where it makes a difference.
Your challenge
A repetitive workstation, manual checks or disconnected field data are limiting capacity.
A possible approach
Assess a workstation, connect equipment and design automation using software, vision or robotics where the use case supports it.
What we aim to improve
Assess a workstationRepetitive tasks handled. Better visibility into production.
Connect the machine to the business.
Your challenge
The installed fleet, telemetry, support and administration evolve in separate systems.
A possible approach
Bring equipment, field data, customer portals, service and ERP modules together around the product’s actual lifecycle.
What we aim to improve
Connect my equipmentOne continuous fleet view. Operations that follow the equipment.
What Arckipel OS implements
One shared foundation. The capabilities your business needs.
Each implementation combines only the modules, interfaces and connections required. The system can begin with a focused scope and grow without losing coherence.
02
Business management & operations
Customers, sales, purchasing, stock, field service, billing, administration and reporting based on your own rules.
Modular ERP · Workflows · ReportingBusiness software03
Experiences & interfaces
Web and mobile applications, portals, queue management and kiosks that extend the same system to every user.
Web & mobile · QMS · KiosksCustom interfaces04
Access & physical routing
Temporary codes, badges, readers and doors connected to appointments, identities and business workflows.
Access · API · EventsDigital access control05
Field & connected systems
Telemetry, IoT, vision and robotic cells connected to operational data and decisions.
IoT · Vision · RoboticsProduction automationArckipel OS provides the shared foundation — identity, roles, data, traceability, integrations and infrastructure — then receives the capabilities specific to your business.
Arckipel OS in production
One common platform. An implementation for each business.
Arckipel OS takes a different shape in every organisation: the same technical foundations, composed with the modules and interfaces required by real operations.
Arckipel OS · Modular architecture
The foundation exists. Every system remains unique.
Arckipel OS does not start from a closed catalogue. Its shared architecture accommodates the modules required by your business logic: administration, operations, customers, documents, equipment, reporting or AI. An implementation can begin with one process and evolve until it runs a complete set of operations.
Define your Arckipel OSEvery capability must address an identified operational need and remain coherent with the wider system.CSCPublic administration
Queue management aligned with internal routing.
For CSC, Arckipel OS implements a custom QMS: tailored statistics and views, routing between departments and follow-up comments that match their organisation.
View the projectSoluCalcIndustry · Connected equipment
A business system connected to real machine behaviour.
For SoluCalc, Arckipel OS connects CO₂ injection devices, telemetry through our servers, ERP modules and AI automation for repetitive administrative work.
View the projectDr DengisHealthcare · Digital access
Access rights aligned with appointments.
For Dr Dengis Clinic, Arckipel connects appointments to temporary codes and the access control installed on site.
View the projectAn engagement shaped to the project
Make each decision at the right level.
Every project starts with the problem to solve. The depth of study and level of investment become clearer as evidence replaces assumptions.
- 01Direction
Initial conversation
Understand your context, the problem you face and what a useful change should achieve.
Confirm the fit and choose the right starting point. - 02Decision
Focused diagnostic
Review processes, constraints, volumes and existing systems when the situation calls for it.
Identify priorities, risks and the opportunities worth pursuing. - 03Definition
Study & roadmap
Define the Arckipel OS architecture, modules, interfaces, success criteria and delivery schedule.
Establish a substantiated scope and a costed proposal. - 04Delivery
Design & deployment
Implement the capabilities in stages, test with the people involved and prepare the system for launch.
Put a usable, documented and supported system into production.
Your questions
Build on the right foundations.
Is Arckipel OS an ERP?
It can implement every function expected from an ERP, but its scope is broader. Arckipel OS can also bring together web and mobile applications, AI, queue management, kiosks, IoT equipment or industrial automation. Each client receives an implementation composed around their processes, rather than a standard suite they must adopt as-is.
Do you work with smaller organisations?
Yes. An independent practice may need smoother reception, an SME a business application, or a public body a better user journey. The challenge and scope matter more than the organisation’s size. An initial conversation helps establish whether our offer fits your needs.
Do we need to replace all our tools?
Not necessarily. We start by looking at what already works. An integration, a complementary application or a focused automation may be enough. Custom development makes sense when your processes, interfaces or constraints call for it.
What improvements can we expect?
That depends on the process, volumes and starting point. We assess avoidable tasks, errors, turnaround times and capacity, then agree on indicators. A pilot or technical trials may be needed to test assumptions before a wider rollout.
How are data, access and maintenance handled?
Data use, access rights, hosting and exchanges between systems are defined during design. For AI, we specify what information reaches the models and where human approvals are required. Rights to deliverables, documentation, support and future changes are covered in the contractual proposal.
Does a diagnostic commit us to implementation?
No. The diagnostic is a separate engagement with its own deliverables. You can then choose to proceed, change scope or stop. For a clear, limited requirement, a direct quotation may be more appropriate.
Your Arckipel OS starts here
What should your system finally take care of?
Tell us how you work, what constrains you and what you would like to improve. We will identify the first useful scope and the capabilities to implement.
Let’s discuss your projectAn initial conversation with no commitment.Our thinking on technology and real-world useRead the journal
